CAREERS AT CBIZ

Project Coordinator in Maryland Heights, MO at CBIZ

Date Posted: 8/28/2020

Job Snapshot

Job Description

With over 100 offices and nearly 5,000 associates throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.  

CBIZ has been honored to be the recipient of several national recognitions:  

  • 2020 Best Workplaces in Consulting & Professional Services by Great Place to Work®  
  • 2019 America’s Best Mid-Size Employers by Forbes 
  • 2019 Workplace Excellence Seal of Approval by the Alliance for Workplace Excellence 
  • Top 101 highest scoring companies in the country for Best and Brightest Companies to Work For in the Nation by the National Association for Business Resources  

CBIZ Network Solutions provides onsite technical support to Edward Jones home and branch office locations in the US and Canada. We are a trusted Edward Jones vendor with a strong focus on customer service. Our team troubleshoots and repairs computers, printers, telephone systems and other technical components. In addition, our team provides onsite technical support to Edward Jones as needed to coordinate projects, manage processes and provide software solutions.

  Essential Functions and Primary Duties

  • Coordinate and administer project roll-out and installation activities, including shipping equipment and tracking assets.
  • Provide administrative  support to field service technicians.
  • Work with field service technicians to administer equipment installations and software implementations.
  • Communicate with vendors ensuring projects are on schedule and administrative issues are resolved quickly and accurately.
  • Open project tickets for field dispatch.
  • Develop documentation in coordination with CBIZ and Edward Jones associates. 
  • Communicate directly with Edward Jones Financial Advisors and Branch Office Administrators in identifying and meeting business needs related to Project activities.
  • Provide excellent customer service and support in every situation.
  • Perform all other duties as assigned.

Preferred Qualifications 

  • Associate degree from an accredited college or technical school, or equivalent experience
  • One to two years of administrative and/or project coordinator experience

  Minimum Qualifications

  • Strong troubleshooting/problem-solving skills
  • Basic Math aptitude
  • Ability to prioritize multiple projects and meet deadlines
  • Excellent customer service delivery
  • Strong verbal and written skills
  • Excellent attention to detail
  • Demonstrate an ability to analyze data, interpret results and seek solutions
  • Proficient in Internet and Microsoft Office Suites

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