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Payroll Client Support Agent in Palm Desert, CA at CBIZ

Date Posted: 11/16/2018

Job Snapshot

Job Description

With over 100 offices and nearly 5,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level. CBIZ has been honored to be the recipient of several national recognitions: 2018 Best Workplaces in Consulting & Professional Services by Great Place to Work® and FORTUNE, 2018 Workplace Excellence Seal of Approval by the Alliance for Workplace Excellence, and one of the Top 101 highest scoring companies in the country for Best and Brightest Companies to Work For in the Nation by the National Association for Business Resources.

CBIZ Benefits & Insurance Services is a division of CBIZ, Inc., providing benefits consulting, HRIS technology, payroll, human capital management, property and casualty, talent and compensation solutions, and retirement plan services to organizations of all sizes. By offering this range of services, we are able to help clients eliminate the inefficiencies associated with the use of multiple vendors. Ranked as a Top 20 Largest Broker of U.S. Business (Business Insurance Magazine) and a Top 100 Retirement Plan Adviser (PLANADVISER), we have approximately 1,500 professionals in 75 offices nationwide. Clients in a wide array of industries rely on us for national-caliber expertise and technical depth combined with highly personalized, local service. 

The Payroll Client Resolution Agent is responsible for providing payroll assistance to external clients behind the scenes.  Interested applicants must possess strong organizational and time management skills. Applicants must have a strong initiative and be open to a flexible work schedule.

Essential Functions and Primary Duties:

  • Inputs data into the appropriate software within required deadlines accurately
  • Records any necessary changes/updates as appropriate
  • Ensure that all internal controls and procedures are followed for accuracy
  • Assists Specialist with customer service needs according to the commitments and standards set forth by the department
  • Works to understand new department processes, procedures and/or programs
  • Effectively operates all department equipment
  • Additional responsibilities as assigned.

Minimum Qualifications:

  • High School Diploma or GED equivalent required
  • Acute detail and accuracy skills
  • Excellent written and verbal communications skills, both internally and externally
  • Excellent customer relation skills
  • Proficient use of applicable technology and knowledge of Microsoft Office
  • Ability to work in a team environment as well as independently
  • Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks

If you are a qualified individual with a disability you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to

CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit these following pages EEO is the Law and EEO is the Law Supplement.


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