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CAREERS AT CBIZ

IT Project Coordinator in MO, Maryland Heights at CBIZ

Date Posted: 4/26/2019

Job Snapshot

Job Description

With over 100 offices and nearly 5,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level. CBIZ has been honored to be the recipient of several national recognitions: 2018 Best Workplaces in Consulting & Professional Services by Great Place to Work® and FORTUNE, 2018 Workplace Excellence Seal of Approval by the Alliance for Workplace Excellence, and one of the Top 101 highest scoring companies in the country for Best and Brightest Companies to Work For in the Nation by the National Association for Business Resources.

The Project Coordinator provides project  coordination and administrative support for the Edward Jones Project  Team including equipment installation and shipment, circuit coordination, resource delegation and vendor communicationsThis position works directly with Edward Jones staff, CBIZ staff and vendors to ensure timely completion of projects and to resolve administrative problems.   Essential Functions and Primary Duties:

  • Coordinate and administer project roll-out and installation activities, including shipping equipment and tracking assets.
  • Provide administrative support to field service technicians.
  • Work with field service technicians to administer equipment installations and software implementations.
  • Communicate with vendors ensuring projects are on schedule and administrative issues are resolved quickly and accurately.
  • Open project tickets for field dispatch.
  • Develop documentation in coordination with CBIZ and Edward Jones associates. 
  • Communicate directly with Edward Jones Financial Advisors and Branch Office Administrators in identifying and meeting business needs related to project activities.
  • Provide excellent customer service and support in every situation.
  • Perform all other duties as assigned.

Minimum Qualifications:  

  • Prefer an Associate degree from accredited college or technical school, or equivalent experience
  • Prefer one to two years of administrative  and/or project coordinator  experience
  • Strong troubleshooting / problem solving skills
  • Basic Math aptitude
  • Ability to prioritize multiple projects and meet deadlines
  • Excellent customer service delivery
  • Strong verbal and written skills
  • Excellent attention to detail
  • Demonstrate an ability to analyze data, interpret results and seek solutions
  • Proficient in Internet and Microsoft Office Suites

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