Insurance Systems Consultant in Cleveland, OH at CBIZ

Date Posted: 8/26/2018

Job Snapshot

Job Description

With over 100 offices and nearly 5,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level. CBIZ has been honored to be the recipient of several national recognitions: 2018 America's Best Mid-Size Employers by Forbes, 2018 Best Workplaces in Consulting & Professional Services by Great Place to Work® and FORTUNE, 2018 Workplace Excellence Seal of Approval by the Alliance for Workplace Excellence, and one of the Top 101 highest scoring companies in the country for Best and Brightest Companies to Work For in the Nation by the National Association for Business Resources.

CBIZ Insurance Services, Inc. is looking for a capable, motivated Insurance Systems Consultant to manage the maintenance and day to day operations of our Property & Casualty agency management system. Do you love tackling problems head-on? Do you enjoy coming up with creative solutions to a business’s pain points? Are you constantly updating your knowledge of hardware and software trends and advancements? If you can answer “yes” to those questions, you’ll fit in well with our company. We run a fast-paced but casual office in a supportive atmosphere. 

Essential Functions & Primary Duties:

  • Day to day support of agency management system
  • Act as a liaison with software vendor to manage the configuration and operation of client-based computer operating systems 
  • Monitor the system daily and respond immediately to security or usability concerns 
  • Respond to and resolve help desk requests from end users
  • Research issues and troubleshoot as issues arise
  • Facilitate super-user and end user training to key groups of users

 Minimum Qualifications:

  • High School Diploma or GED equivalent required; Bachelor’s degree preferred
  • 3 years insurance experience
  • Prior insurance management system experience
  • Basic knowledge of hardware, software and system architecture
  • Advanced knowledge of system vulnerabilities and security issues 
  • Ability to respond to help desk requests after hours on a limited basis 
  • Project management experience
  • Must be able to work in a team environment 
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally 
  • Proficient use of applicable technology 
  • Ability to travel to other CBIZ offices 10-20% of the time, particularly during first year of implementation

Human Resources, HR, consultant, consulting, project, project management, payroll, benefits, employee relations, compliance, LOA


If you are a qualified individual with a disability you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to


CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit these following pages EEO is the Law and EEO is the Law Supplement.



  1. Business Analyst Jobs
  2. Systems Analyst Jobs

not ready to apply ?

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.