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CAREERS AT CBIZ

Customer Service Representative in GA, Woodstock at CBIZ

Date Posted: 3/28/2019

Job Snapshot

Job Description

With over 100 offices and nearly 5,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level. CBIZ has been honored to be the recipient of several national recognitions: 2018 America's Best Mid-Size Employers by Forbes, 2018 Best Workplaces in Consulting & Professional Services by Great Place to Work® and FORTUNE, 2018 Workplace Excellence Seal of Approval by the Alliance for Workplace Excellence, and one of the Top 101 highest scoring companies in the country for Best and Brightest Companies to Work For in the Nation by the National Association for Business Resources.

CBIZ Benefits & Insurance provides a full suite of services to organizations seeking quality and cost-efficiency in their operations. Our most broad services focus on benefits, insurance, financial and accounting consulting. We are ranked as one of the Top 20 Benefit Brokers in U.S. Businesses  (Business Insurance Magazine 2016) and one of America's Best Employers (Forbes 2015). Our professionals serve client organizations in an array of industries by cmbining their local expertise and presence with the strength and support of national resources.

Essential Functions and Primary Duties

  • Inputs data into the appropriate software for vendors/carriers/clients within required timeframe
  • Records and makes necessary changes/updates as appropriate
  • Ensure that all internal controls and procedures are followed
  • Research, communicate and accurately resolve basic customer service needs according to the commitments and standards set forth by the department
  • Exhibits client focused behavior and applies knowledge and training to support client needs
  • Comply with department processes, procedures and/or programs
  • Effectively operates all department equipment and software applications
  • Execute administrative duties as assigned
  • Additional responsibilities as assigned 

Minimum Qualifications Required

  • High School Diploma or GED required; Bachelor’s degree preferred
  • 1 year of relevant work experience
  • Ability to work in a team environment as well as independently
  • Must obtain and preserve required licenses/certifications
  • Proficient use of applicable technology
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally

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