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Applications Manager in Cleveland, OH at CBIZ

Date Posted: 1/9/2019

Job Snapshot

Job Description

With over 100 offices and nearly 5,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level. CBIZ has been honored to be the recipient of several national recognitions: 2018 Best Workplaces in Consulting & Professional Services by Great Place to Work® and FORTUNE, 2018 Workplace Excellence Seal of Approval by the Alliance for Workplace Excellence, and one of the Top 101 highest scoring companies in the country for Best and Brightest Companies to Work For in the Nation by the National Association for Business Resources.

CBIZ is seeking a leader with strong collaboration and project management skills and a deep technical acumen.  An action-oriented, delivery-focused mindset with the ability develop demands into effective IT solutions are critical to the role.  The Application Manager will build and maintain relationships with internal stakeholders in our Accounting Operations, Tax, Audit, and Advisory business areas while staying connected to business needs and industry trends to identify, architect and implement technical solutions. The position combines managerial responsibilities with in-depth hands-on technical expertise, and will be a part of our Corporate IT Application and Data Services team located in our Independence, OH office.

Essential Functions and Primary Duties:

  • Serve as technical point of contact for operational leaders in our Accounting Operations, Tax, Audit, and Advisory business areas.
  • Consult with business and operational leaders to help document the business case for systems initiatives, and facilitating project intake approval and implementation processes.
  • Analyze business requirements, costs and benefits, project needs and determine resources needed to meet objectives through formal business cases and project charters.
  • Implements technical solutions ranging from packaged application implementations, custom software development, system integrations, and analytics.
  • Work in a hands-on manner with internal stakeholders to align technology solutions with business needs and strategies.
  • Facilitate product selection processes.
  • Architects technical solutions, business processes and analytical outputs using available tools.
  • Establishes Application Support, Management and Governance protocols for business applications.
  • Ensures adherence to policies and procedures that are compliant with IT, industry, and regulatory policies.
  • Manages application upgrades, enhancements and support initiatives.
  • Manages a project portfolio and project roadmap.
  • Assists in the management of software vendor relationships.
  • Manages and mentors individual staff members.

Preferred Qualifications: 

  • Application, Analytics, and System Integration development.
  • Formal project management experience.

Minimum Qualifications: 

  • A Bachelor's degree in management information systems, or related field, or equivalent combination of education and work experience is required.
  • 10 years of broad IT and operational experience.
  • 5 years practical working with enterprise level SaaS and packaged applications.
  • 3-5 years of practical experience defining requirements, managing projects and implementing systems.
  • Experience working in an Accounting firm and with relevant applications such Time and Billing systems, Tax Preparation software, Client Portals, Work Paper Management, Scheduling, Workflow, Document Management, Data Extraction, Audit Methodology.
  • Strong application architecture and process discipline with experience in defining business requirements and translating them into well-constructed and integrated technical solutions.
  • Proven experience delivering enterprise integration solutions.
  • Exceptional organizational and planning skills, analytical abilities, problem solving, and follow through.
  • Exceptional communication skills with the ability to communicate at all levels of an organization.

If you are a qualified individual with a disability you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to

CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit these following pages EEO is the Law and EEO is the Law Supplement.


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