CAREERS AT CBIZ

Accounts Receivable Manager in Cleveland, OH at CBIZ

Date Posted: 1/12/2021

Job Snapshot

Job Description

With over 100 offices and nearly 5,000 associates throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.  

CBIZ has been honored to be the recipient of several national recognitions:  

  • 2020 Best Workplaces in Consulting & Professional Services by Great Place to Work®  
  • 2019 America’s Best Mid-Size Employers by Forbes 
  • 2019 Workplace Excellence Seal of Approval by the Alliance for Workplace Excellence 
  • Top 101 highest scoring companies in the country for Best and Brightest Companies to Work For in the Nation by the National Association for Business Resources  

The A/R Manager is responsible for the accounts receivable cash application, credit card processing, and billing functions. Provides direct supervision, coaching, workflow coordination and monitoring of all cash application, billing, and credit card processing employees.



Essential Functions and Primary Duties:


• Supervise cash application team related to the daily processing of cash receipts and postings to client accounts, including payments made by credit card, lockbox, ACH/Wire and intercompany as well as other adjustments to client accounts

• Provide leadership to the Cash Application Specialists related to the research, resolution and reduction of unapplied cash receipts

• Oversee the process of revenue sharing from the fund companies being applied and credited accurately

• Oversee the process of refunds being processed timely and accurately for applicable overpayments on customer accounts within policy

• Oversee deposit reconciliations to the lockbox and systems, as well as other month-end procedures

• Develop, implement, and monitor standard operating procedures to ensure cost effective work flow in research and resolution of unapplied cash, investigate methods of improving current processes through automation and/or technology

• Design reporting tools to assist in analyzing cash application accuracy and past due invoices

• Responsible for the supervision of the billing process within Acumatica

• Prepare and send out monthly/quarterly invoices

• Provide leadership and direction to Cash Applications teams:
   o Develop staff through goal-setting, evaluations, feedback and on-going coaching to ensure activities are performed within  department and Company policy

• Special projects and other duties as assigned



Preferred Qualifications: 


• 5+ years accounting/finance experience with particular emphasis on cash application, billing and collections

• Supervisory experience – able to manage remote employees

• Experience managing projects and developing standard processes

• Experience in the retirement industry preferred

• Highly detail oriented and organized in work

• Ability to meet assigned deadlines

• Excellent communication and interpersonal skills with a customer service focus

• Ability to act and operate independently with minimal daily direction from manager to accomplish objectives

• Proficiency with email and Microsoft Office applications



Minimum Qualifications:


• Bachelor’s degree in Accounting and Finance 

• 5 years of relevant work experience

• Must have and preserve required licenses/certifications

• Must possess analytical skills

• Must be able to comprehend, manipulate and interpret statistical data

• Proficient use of applicable technology

• Demonstrated ability to communicate verbally and in writing within all levels of an organization,
both internally and externally

• Must be able to travel based on client and business needs

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