Vice President of Recruitment in Cleveland at CBIZ

Date Posted: 12/1/2023

Job Snapshot

Job Description

With over 120 offices and nearly 7,000 associates throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.   

CBIZ has been honored to be the recipient of several national recognitions:   

• 2022 Best and Brightest Companies to Work for in the Nation

• 2023 Top Workplaces USA

• 2022 America's Best Mid-Size Employers

• 2022 Best and Brightest Companies in Wellness

• 2022 Great Place to Work Certification

CBIZ, Inc. is a leading national provider of professional services designed to help our clients and their businesses grow and succeed. CBIZ strives to be our team members’ employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

The Vice President of Recruitment is responsible for the development and execution of our company recruitment strategy to identify and attract the talent necessary to support our business and drive long-term growth. The role works closely with our business leaders and HR teams to understand, quantify, and plan for current and future talent needs including early career, experienced, and intern hires specific to each business division and service line. As a member the HR leadership team, this role leads our recruitment team (approx. 50 team members) and oversees external, third-party agency relationships to execute our recruitment strategy and provide actionable reporting. This role reports to the Chief Human Resources Officer.

We are looking for an experienced and innovative candidate with a proven track record of attracting top talent and developing and executing talent acquisition strategies that align to business goals. For this role, we are prioritizing experience with driving continuous improvement in the end-to-end recruitment process including the use and integration of various technology systems, platforms, and tools. We do anticipate the need to evaluate and implement a new application tracking system (ATS) as a part of a larger HRIS strategy in the near term and prior experience in transition to/implementation of an ATS would be beneficial. Further, we see significant opportunities to integrate AI and automation to improve the overall recruitment process for candidates, recruiters and hiring managers. As our resource model continues to evolve, our next recruitment leader will need the knowledge and expertise to adapt our strategy and approach to attract different kinds of talent including professionals with non-traditional or seasonal schedules or international hires.

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•        Develops and executes a recruitment strategy that support the company’s growth and long-term business objectives. Oversees full-cycle recruitment processes from sourcing to offer acceptance.

•        Collaborates with executive leadership to understand the company’s current and future talent needs and aligns/adapts the recruitment strategy accordingly. Partners with business leaders to identify and understand the skill sets that will propel growth in our businesses.

•        Leads a dynamic team to strengthen, adapt and drive continuous improvement in CBIZ’s comprehensive approach to recruitment aligned to our values-based culture. Manages team performance to ensure service levels are met or exceeded.

•        Builds a strong pipeline of experienced professionals aligned to our business needs through strategic and proactive sourcing of candidates. Continuously evaluates and improves sourcing strategies including use of technology, social media, and other innovative tools.

•        Utilizes data analytics to measure and analyze recruitment efforts to make data-driven decisions and recommendations.

•        Provides actionable reporting to HR and business leaders on trends in recruitment, hiring and turnover. Oversees the development and publication of the recruitment KPI dashboard tool as a component of overall workforce planning and reporting efforts. Partners with the HR leadership team and business leaders to provide actionable insights on trends and to inform planning efforts.

•        Partners with hiring managers and teams to support an effective applicant screening and interview process.

•        Evaluates and negotiates agreements with search firms and staffing agencies to supplement the internal recruitment team and identify and secure top talent for key roles. Develops and maintains company-wide standards for all recruitment related third party agreements.

•        Monitors, maintains, and reports on industry and market intelligence including recruitment benchmarks. Represents CBIZ in industry recruitment groups.

•        Monitors market trends and best practices in recruitment to inform our approach and drive continuous improvement.

•        Works in collaboration with our technology and innovation teams to identify opportunities to streamline the recruitment process including the integration of automation and related tools.

•        Partners with Marketing team and Director of Corporate and Strategic Communications to shape the development and use of talent focused marketing and communications including social media. Monitors industry peers and competitors to drive continuous improvement with how we market to and communicate with potential applicants. Drives consistent messaging across all recruitment platforms that reflects our brand.

•        Identifies and develops strategies to expand our relationships and partnerships with colleges, universities, professional associations, and related institutions to build and strengthen talent pipelines.

•        Partners with diversity and inclusion leaders from across CBIZ and utilizes best practice information to advance efforts to reach diverse candidates and enhance the overall diversity of our talent pool.

•        In partnership with the HR leadership team, drives continuous improvement in the onboarding process to position new hires for success.

•        Supports the development of the annual HR budget.

•        Serve as a visible cultural leader within the HR team and company.

•        Leads efforts to engage with CBIZ alumni and maintain a strong alumni network.

•        Supports acquisition growth strategy by serving as a subject matter expert during due diligence, integration, and ongoing execution.

•        Ensures compliance with local, state, and federal laws and regulations.

•        Additional duties as assigned.


  • Bachelor’s degree in business, human resources, data analytics, or related field required. Master’s degree preferred.
  • 10+ years’ experience in recruitment, with at least 5 years in a management role. Demonstrated increasing responsibility in talent acquisition and recruitment in a complex and people-focused industry or environment – preferably professional services.
  • Prior supervisory experience leading a recruitment team in a hybrid environment.
  • Ability to translate complex ideas into clear, influential communications and to manage multiple projects and/or teams simultaneously while working independently in a fast-paced environment.
  • Proven ability to manage competing priorities and needs across a multi-faceted business or operation. Ability to manage and meet deadlines.
  • Commitment to developing and growing a team, and proven ability to manage and hold accountable external vendors.
  • Awareness of best practice and market trends in recruitment especially within professional services.
  • Prior experience and understanding of an applicant tracking system (ATS) and HRIS.
  • Knowledge and understanding of primary recruitment platforms and tools (LinkedIn, Handshake, etc.)
  • Proficient use of applicable technology.
  • Strong organizational, project management and problem-solving skills. Prior experience working with executive leaders, teams of cross functional employees and multiple partners and stakeholders.
  • Proven skill and understanding of change management with the ability to influence stakeholders with competing priorities and differences of opinion towards a common goal and solution, enabling decision-making.
  • Must be able to travel to various CBIZ offices and locations as needed. 

The successful candidate will:

  • Be highly collaborative. Proactively build relationships and partnerships with leaders and team members to support strategy development, problem-solving and execution.
  • Be a creative thinker willing to take strategic risks and test innovative ideas to move the company forward.
  • Be comfortable and confident in a complex structure and a fast-paced, multi-tasking environment.
  • Be a self-starter, highly motivated and comfortable in high-pressure, confidential situations.
  • Have excellent verbal, written and presentation communication skills. Strong attention to detail.
  • Have a strong work ethic and exhibit a high sense of urgency and responsiveness.
  • Demonstrate a commitment to the success of the organization and be willing to do what is necessary to achieve objectives.
  • Be genuine and authentic - a positive and collegial leader whose natural style employs persuasion and influence rather than command and control. Foster a positive, respectful, and inclusive work environment in every respect.


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CBIZ is an affirmative action-equal opportunity employer and reviews applications for employment without regard to the applicant’s race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit these following pages EEO is the Law and EEO is the Law Supplement.



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