Travel Operations Supervisor in Cleveland at CBIZ

Date Posted: 10/1/2022

Job Snapshot

Job Description

With over 100 offices and nearly 6,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.  

CBIZ has been honored to be the recipient of several national recognitions:

  • 2022 Top Workplaces USA
  • 2022 Great Place to Work Certification
  • Top 101 2021 Best and Brightest Companies to Work For in the Nation
  • 2021 America's Best Mid-Size Employers
  • 2021 Best and Brightest Companies in Wellness

Job Purpose / Objective 

The Travel Operations Supervisor is responsible for providing strategic guidance and assistance to the Accounts Payable Manager and Senior Management as it relates to the policies and procedures of travel and entertainment reporting.  This will be accomplished through the ongoing assessment, recommendation, implementation and management of the travel and entertainment processes to ensure continual process improvement within the Travel Department.  Other key responsibilities include the overall management of CBIZ’s corporate travel card program, on-line T&E system operations and providing analytical information including Travel Expense metrics to support CBIZ’s overall strategic goals. 

Essential Functions & Primary Duties

  • Overall management of CBIZ’s on-line T&E system operations including direct supervision and development of the on-line T&E Processors
  • Responsible for administration of corporate travel card program, including monitoring of aged accounts and guaranteed cards
  • Driving utilization of corporate travel agency to improve reporting capabilities
  • Compiling and analyzing Travel Expense metrics including developing monthly management and business unit level reports
  • Identify and recommend new processes and/or changes to existing processes and procedures of the Travel Department while maintaining appropriate internal controls
  • Update Travel and Entertainment policy as needed and enforce compliance
  • Leading/managing staff members to successfully implement approved changes into the T&E process
  • Integration of new acquisitions to the CBIZ T&E process
  • Provide ongoing training to the business units as it relates to the T&E processes and procedures
  • Develop and maintain a training manual for the T&E staff
  • Oversee T&E content of  SSC intranet site
  • Other special projects as assigned
  • Adhere to ethics and employee code of conduct policies and, as appropriate, communicate the same to subordinates
  • Monitor all activities for evidence of fraud
  • Review activities within job scope for sufficient controls to prevent errors and misstatements of financial results
  • Lead future efforts on system upgrades

Qualifications Required 

  • Bachelor's degree with a major in accounting, finance or business preferred
  • 3 years of practical accounting or travel related operations experience
  • 2 years prior supervisory experience required
  • Clear and concise oral and written communication skills
  • Effective customer service skills
  • Proven ability to work with subordinates and peers in a constructive manner
  • Proficiency with Concur , Oracle, Microsoft Excel, PowerPoint and Word preferred
  • Ability to focus on the “big picture” but with the ability to drill down to the details
  • Independent and strategic thinker
  • Proven problem solving and analytical skills
  • Must be able to travel based on business needs

REASONABLE ACCOMMODATION

If you are a qualified individual with a disability you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to accom@cbiz.com.

EQUAL OPPORTUNITY EMPLOYER

CBIZ is an affirmative action-equal opportunity employer and reviews applications for employment without regard to the applicant’s race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit these following pages EEO is the Law and EEO is the Law Supplement.

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