Job Description

With over 120 offices and nearly 7,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.     

CBIZ has been honored to be the recipient of several national recognitions:   

•       2022 Best and Brightest Companies to Work for in the Nation  
•       2023 Top Workplaces USA  
•       2022 America's Best Mid-Size Employers  
•       2022 Best and Brightest Companies in Wellness  
•       2022 Great Place to Work Certification   

CBIZ Benefits & Insurance Services is a division of CBIZ, Inc., providing benefits consulting, HRIS technology, payroll, human capital management, property and casualty, talent and compensation solutions, and retirement plan services to organizations of all sizes. CBIZ is ranked as a Top 20 Largest Broker of U.S. Business (Business Insurance Magazine) and a Top 100 Retirement Plan Adviser (PLANADVISER).   

Essential Functions and Primary Duties

• Handle most *complex/challenging claims issues
• Coordinate and attend claim reviews routinely and upon request
• Coordinate and participate in claim audits
• Review loss history and provide recommendations
• Demonstrate clear understanding of coverage and legal issues and possess the ability to use these skills to influence the outcome of claim issues
• Coordinate internal claims updates to Risk Management
• Participate in sales presentations and renewal meetings to secure or retain our most prestigious accounts 
• Negotiate settlement with insurers
• Actively participate in developing claims process improvements 
• Travel to client or carrier meetings as needed
• Additional responsibilities as assigned

*Complexity is based on the degree of uncertainty, financial risk, technical requirements, urgency, and volume or size.

Preferred Qualifications

• Bachelor's degree

Minimum Qualifications

• High School Diploma or GED required
• At least 5 years of insurance claims experience
• Must maintain current required licenses and certifications relevant to field of expertise
• Demonstrates the ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Advanced customer service skills
• Proficient use of applicable technology
• Ability to work in a team environment as well as independently
• Ability to analyze and prioritize multiple responsibilities

REASONABLE ACCOMMODATION

If you are a qualified individual with a disability you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to accom@cbiz.com.

EQUAL OPPORTUNITY EMPLOYER

CBIZ is an affirmative action-equal opportunity employer and reviews applications for employment without regard to the applicant’s race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit these following pages EEO is the Law and EEO is the Law Supplement.

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