Job Description

With over 100 offices and nearly 5,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.   

CBIZ has been honored to be the recipient of several national recognitions:  

• 2020 Best Workplaces in Consulting & Professional Services by Great Place to Work®   
• 2019 America’s Best Mid-Size Employers by Forbes  
• 2019 Workplace Excellence Seal of Approval by the Alliance for Workplace Excellence  
• Top 101 highest scoring companies in the country for Best and Brightest Companies to Work For in the Nation by the National Association for Business Resources 

CBIZ Benefits & Insurance Services is a division of CBIZ, Inc., providing benefits consulting, HRIS technology, payroll, human capital management, property and casualty, talent and compensation solutions, and retirement plan services to organizations of all sizes. CBIZ is ranked as a Top 20 Largest Broker of U.S. Business (Business Insurance Magazine) and a Top 100 Retirement Plan Adviser (PLANADVISER).  

Essential Functions and Primary Duties

• Resolve a full range of internal and external customer requests 
• Ability to communicate effectively with other offices and business units
• Ability to communicate effectively with various retirement vendors on processing issues, file submissions, etc
• Assist with processing of retirement contribution files
• Assist with new retirement implementations by working effectivity with internal and external contacts
• Ability to manage multiple tasks simultaneously and prioritize responsibilities to ensure critical deadlines are met
• Research and resolve funding variances 
• Research and resolve daily audits concerning retirement files generated
• All other duties assigned

Preferred Qualifications

• Bachelor's degree

Minimum Qualifications 

• High School Diploma or GED required
• Acute detail and accuracy skills
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Excellent customer relation skills
• Proficient use of applicable technology
• Ability to work in a team environment as well as independently
• Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks