Remote Client Success Leader in Roanoke at CBIZ

Date Posted: 6/29/2022

Job Snapshot

Job Description

With over 100 offices and nearly 6,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.  

CBIZ has been honored to be the recipient of several national recognitions:

  • 2022 Top Workplaces USA
  • 2022 Great Place to Work Certification
  • Top 101 2021 Best and Brightest Companies to Work For in the Nation
  • 2021 America's Best Mid-Size Employers
  • 2021 Best and Brightest Companies in Wellness

CBIZ Benefits & Insurance Services is a division of CBIZ, Inc., providing benefits consulting, HRIS technology, payroll, human capital management, property and casualty, talent and compensation solutions, and retirement & investment solutions to organizations of all sizes. CBIZ is ranked as a Top 20 Largest Broker of U.S. Business (Business Insurance Magazine) and a Top 100 Retirement Plan Adviser (PLANADVISER) 

Essential Functions and Primary Duties
• Guide efforts of group to complete responsibilities
• Assign, monitor and review progress and accuracy of work.
• Guide efforts and provide technical guidance on more complex issues. Complexity is based on the degree of
uncertainty, financial risk, technical requirements, urgency and volume or size.
• Continues to spend a significant portion of time performing individual tasks related to the unit.
• Execute annual goals and priorities
• Ensure team performs work as prescribed by policies and procedures in order to achieve productivity, service
and quality standards
• Analyze and resolve problems interprets policies and demonstrate solid subject matter knowledge
• Motivate, guide and train staff
• Additional responsibilities as assigned

Minimum Qualifications Required
• High School Diploma or GED equivalent required; Bachelor's degree preferred
• More than 3 years of directly related experience in the relevant industry
• Must maintain current required licenses and certifications relevant to field of expertise
• Demonstrate industry experience and technical knowledge in area of expertise
• Proficient use of applicable technology
• Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both
internally and externally
• Strong communication skills both oral and written with all levels of an organization, both internally and


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CBIZ is an affirmative action-equal opportunity employer and reviews applications for employment without regard to the applicant’s race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit these following pages EEO is the Law and EEO is the Law Supplement.



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