Director of Total Rewards in Cleveland at CBIZ

Date Posted: 3/6/2023

Job Snapshot

Job Description

With over 100 offices and nearly 6,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.  

CBIZ has been honored to be the recipient of several national recognitions:

  • 2022 Top Workplaces USA
  • 2022 Great Place to Work Certification
  • Top 101 2021 Best and Brightest Companies to Work For in the Nation
  • 2021 America's Best Mid-Size Employers
  • 2021 Best and Brightest Companies in Wellness

Director of Total Rewards


CBIZ, Inc. is a leading national provider of professional services designed to help our clients and their businesses grow and succeed. CBIZ strives to be our team members’ employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

The Director of Total Rewards is responsible for our overall approach to compensation and for ensuring our benefits offerings remain competitive and attractive to top talent in the professional services industry. The role works closely with our Senior Leadership Team to design, implement, refine, and support competitive compensation, including base, bonus, incentives, sales, and executive compensation, to motivate and retain our team members. Working in partnership with the HR leadership team, this role leads a combined group of team members and consultants to develop our benefits strategy and priorities and to identify opportunities to engage our team to take full advantage of our offerings. This role reports to the Chief Human Resources Officer and is a member of the HR leadership team.

Job Duties/Obejctive:

  •          Leads a dynamic team that includes HR team members and consultants to develop and implement a comprehensive approach to total rewards aligned to our       values-based culture and overall goals for team member performance, motivation, retention, recruitment, and experience.
  •          Monitors market trends and best practices in total rewards to inform our approach and drive continuous improvement. Establishes priorities to continue to           enhance our total rewards offerings in ways that are meaningful and compelling for our team.
  •          Builds a strategy and leads execution of all compensation and rewards offerings including process and programs. Prepares annual compensation budget               information and provides ongoing analysis in comparison to budget. Supports CEO and CHRO in the preparation of analysis and materials for the                         Compensation Committee of the Board of Directors.
  •          Leads efforts to integrate benchmark and comparative data to inform our approach to compensation and benefits.
  •          Partners with business and HR leaders on compensation reviews and total rewards practices related to offers, promotions, salary adjustments, off-cycle or           variable payments or incentive programs.
  •          Leads overall job architecture (level and structure) and drives implementation and ongoing refinement.
  •          Provides oversight for all benefits offerings including administration of health and welfare benefits such as medical, dental, supplemental life insurance, short       and long-term disability programs, 401(k), leaves, etc.
  •          Monitors the regulatory environment and interprets external industry information to inform our approach and ensure our programs remain compliant with           applicable laws or regulations in each area/jurisdiction in which we maintain a presence (domestic and international).
  •          Supports acquisition growth strategy by serving as a subject matter expert during due diligence, integration planning and ongoing execution.
  •          Defines, monitors, and articulates total rewards performance metrics including service level agreements to assess and demonstrate ROI and effectiveness.           Supports HR reporting and review processes.
  •          Builds, leads, and develops a team including team members and consultants to support a rapidly growing company.
  •          Own and manages external vendor and consultant relationships.
  •          Partners with diversity and inclusion leaders from across CBIZ and utilizes best practice information to ensure total rewards programs attract, retain, and             promote a diverse workforce and inclusive culture.
  •          Partners with the corporate communications team to communicate total rewards programs and opportunities to enhance team member understanding and           perceived value of total rewards programs on an ongoing basis.
  •          Leads all aspects of annual benefits renewal and open enrollment process including market analysis, plan design, cost modeling, stakeholder management,         communication, and systems configuration.
  •          Additional duties as assigned.


  •     Bachelor’s degree in Human Resources, Business, Finance, or related field.
  •    10+ years advancing experience in Compensation or Total Rewards. Compensation certification strongly preferred (ex. CCP).
  •    Demonstrated success developing, implementing, and leading total rewards programs for complex organizations with global operations.
  •    Ability to translate complex ideas into clear, influential communications and to manage multiple projects and/or teams simultaneously while working                   independently in a fast-paced environment.
  •    Commitment to developing and growing a team, and proven ability to manage consultants and external vendors for execution.
  •    Working knowledge of current employment law and government regulations. Awareness of best practice and market trends in compensation especially within       professional services and publicly traded companies.
  •    Prior experience with HRIS within total rewards efforts.
  •    Strong quantitative and analytical skills and thorough knowledge of compensation plan designs and administration. Proven experience in data analytics a plus.
  •    Strong organizational, project management and problem-solving skills. Prior experience working with executive leaders, teams of cross functional employees       and multiple partners and stakeholders.
  •    Proven skill and understanding of change management with the ability to influence stakeholders with competing priorities and differences of opinion towards a     common goal and solution, enabling decision-making.

Preferred Experience:

  •   Be highly collaborative. Proactively build relationships and partnerships with leaders and team members to support strategy development, problem-solving and    execution.
  •   Be a creative thinker willing to take strategic risks and test innovative ideas to move the company forward.
  •   Be comfortable and confident in a complex structure 
  •   Be a self-starter, highly motivated and comfortable in high-pressure, confidential situations.
  •   Have excellent verbal, written and presentation communication skills. Strong attention to detail.
  •   Have a strong work ethic and exhibit a high sense of urgency and responsiveness.
  •   Demonstrate a commitment to the success of the organization and be willing to do what is necessary to achieve objectives.
  •   Be genuine and authentic - a positive and collegial leader whose natural style employs persuasion and influence rather than command and control. Foster a        positive, respectful, and inclusive work environment in every respect.

Minimum Qualifications:

  • Bachelor’s degree required; Master’s degree preferred in related field
  • 8 years of experience in related field
  • Certification preferred 
  • Ability to manage deadlines 
  • Ability to work on multiple assignments and prioritize accurately
  • Proficient use of applicable technology
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally (and externally as applicable)
  • Proven high level of business integrity, client service and leadership skills
  • Must be able to travel based on department needs


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CBIZ is an affirmative action-equal opportunity employer and reviews applications for employment without regard to the applicant’s race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit these following pages EEO is the Law and EEO is the Law Supplement.



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