Client Shared Services Specialist in High Point, NC at CBIZ

Date Posted: 9/24/2021

Job Snapshot

Job Description

With over 100 offices and nearly 5,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.   

CBIZ has been honored to be the recipient of several national recognitions:  

  • 2020 Best Workplaces in Consulting & Professional Services by Great Place to Work®   
  • 2019 America’s Best Mid-Size Employers by Forbes  
  • 2019 Workplace Excellence Seal of Approval by the Alliance for Workplace Excellence  
  • Top 101 highest scoring companies in the country for Best and Brightest Companies to Work For in the Nation by the National Association for Business Resources 

CBIZ Benefits & Insurance Services is a division of CBIZ, Inc., providing benefits consulting, HRIS technology, payroll, human capital management, property and casualty, talent and compensation solutions, and retirement plan services to organizations of all sizes. CBIZ is ranked as a Top 20 Largest Broker of U.S. Business (Business Insurance Magazine) and a Top 100 Retirement Plan Adviser (PLANADVISER).  

Essential Functions and Primary Duties

  • Working under direct supervision, provides application and system support for clients
  • Resolve a full range of internal and external requests
  • Assist with the coordination of various processes and programs as they relate to client needs
  • May have administrator duties, or oversight responsibilities on applicable systems
  • Prepare responses to client complaints under supervision by more senior management
  • Work on data collection, fact-finding and research
  • May have responsibility to conduct and/or coordinate training of others
  • May have responsibility for compliance and administration of applicable corporate policies, localpolicies and federal and state regulations
  • May be responsible for documentation
  • Additional responsibilities as assigned

Preferred Qualifications

  • Bachelor's degree

Minimum Qualifications

  • High School Diploma or GED equivalent required
  • 2-3 years experience in workforce in a responsible position
  • Must maintain licenses and/or certifications relative to area of responsibility
  • Demonstrated ability to communicate verbally and in writing both internally and externally
  • Proficient use of applicable technology
  • Ability to work in a team environment
  • Strong organizational skills, time management skills with ability to multi-task and prioritize
  • Ability to travel as necessary

REASONABLE ACCOMMODATION

If you are a qualified individual with a disability you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to accom@cbiz.com.

EQUAL OPPORTUNITY EMPLOYER

CBIZ is an affirmative action-equal opportunity employer and reviews applications for employment without regard to the applicant’s race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit these following pages EEO is the Law and EEO is the Law Supplement.

PAY TRANSPARENCY PROTECTION NOTIFICATION