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Client Service Support- Property and Casualty in West Palm Beach, FL at CBIZ

Date Posted: 12/4/2018

Job Snapshot

Job Description

Duties for this position include: 

  • Administrative duties such as; first point of contact for visitors; greeting them, in person or on the telephone; answering or referring inquiries.
  • Participate in basic client services such as issuing certificates, processing various documents, ordering various reports, assisting with spreadsheets, and invoicing
  • Research, communicate and accurately resolve moderately complex customer service needs according to the commitments and standards set forth by the department.  Complexity is based on the degree of uncertainty, financial risk, technical requirements, urgency and volume or size
  • Assist in preparation and production of professional materials for presentations
  • Exhibit client focused behavior and applies knowledge and training to support client needs
  • Answer calls, research and process customer requests, and documents as appropriate
  • Ensure that all internal controls and procedures are followed
  • Input data into the appropriate software for vendors/carriers/clients within required timeframe
  • Demonstrate expertise when operating all department equipment and software applications
  • Execute administrative duties as assigned
  • Additional responsibilities as assigned

Qualifications required for this position include: 

  • High School Diploma or GED equivalent required; Bachelor’s degree preferred
  • Must have and maintain current 440 license
  • 3-4 years of relevant work experience in the insurance industry
  • Highly developed attention to detail, organization, and critical thinking skills
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
  • Proficient use of applicable technology
  • Ability to work in a team environment as well as independently

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CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit these following pages EEO is the Law and EEO is the Law Supplement.

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