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CAREERS AT CBIZ

Client Engagement Specialist in Roanoke, VA at CBIZ

Date Posted: 1/8/2019

Job Snapshot

Job Description

With over 100 offices and nearly 5,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level. CBIZ has been honored to be the recipient of several national recognitions: 2018 Best Workplaces in Consulting & Professional Services by Great Place to Work® and FORTUNE, 2018 Workplace Excellence Seal of Approval by the Alliance for Workplace Excellence, and one of the Top 101 highest scoring companies in the country for Best and Brightest Companies to Work For in the Nation by the National Association for Business Resources.

CBIZ Benefits & Insurance Services is a division of CBIZ, Inc., providing benefits consulting, HRIS technology, payroll, human capital management, property and casualty, talent and compensation solutions, and retirement plan services to organizations of all sizes. By offering this range of services, we are able to help clients eliminate the inefficiencies associated with the use of multiple vendors. Ranked as a Top 20 Largest Broker of U.S. Business (Business Insurance Magazine) and a Top 100 Retirement Plan Adviser (PLANADVISER), we have approximately 1,500 professionals in 75 offices nationwide. Clients in a wide array of industries rely on us for national-caliber expertise and technical depth combined with highly personalized, local service. 

Essential Functions and Primary Duties

  • Create product specific guidelines for new product rollout
  • Focus on new product integration with Sales and current clients
  • Assist with content and process for referral channels
  • Identify and implement a strategy to improve client engagement
  • Work with our Communications Specialist on campaigns to current clients for additional business
  • Assist in maintaining and promoting the brand in all CBIZ HCM markets
  • Assist in collection and interpretation of client feedback for future marketing efforts
  • Coordinate public events such as tradeshows or conferences
  • Support field sales representatives in prospective client needs
  • Assist in monthly product webinars

Preferred Qualifications

  • Experience with Adobe Creative Cloud (Photoshop, InDesign and Illustrator)
  • Experience with content management and marketing campaign tools
  • Bachelors in Marketing, Business or a related field

Minimum Qualifications 

  • Bachelor’s degree preferred; High School diploma or GED required
  • 3 Years of experience as a subject matter expert
  • Must maintain current required licenses and certifications relevant to field of expertise
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
  • Effective customer service skills
  • Proficient use of applicable technology
  • Ability to work in team environment as well as independently
  • Ability to analyze and prioritize multiple responsibilities

#DNPCB  #LI-DNI


REASONABLE ACCOMMODATION
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EQUAL OPPORTUNITY EMPLOYER

CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit these following pages EEO is the Law and EEO is the Law Supplement.
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