Benefits Specialist in Greensboro at CBIZ

Date Posted: 10/13/2019

Job Snapshot

Job Description

With over 100 offices and nearly 5,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level. CBIZ has been honored to be the recipient of several national recognitions: 2018 Best Workplaces in Consulting & Professional Services by Great Place to Work® and FORTUNE, 2018 Workplace Excellence Seal of Approval by the Alliance for Workplace Excellence, and one of the Top 101 highest scoring companies in the country for Best and Brightest Companies to Work For in the Nation by the National Association for Business Resources.

CBIZ Benefits & Insurance Services is a division of CBIZ, Inc., providing benefits consulting, HRIS technology, payroll, human capital management, property and casualty, talent and compensation solutions, and retirement plan services to organizations of all sizes. By offering this range of services, we are able to help clients eliminate the inefficiencies associated with the use of multiple vendors. Ranked as a Top 20 Largest Broker of U.S. Business (Business Insurance Magazine) and a Top 100 Retirement Plan Adviser (PLANADVISER), we have approximately 1,500 professionals in 75 offices nationwide. Clients in a wide array of industries rely on us for national-caliber expertise and technical depth combined with highly personalized, local service. 

Overall Responsibility: Provide professional, system level support to our clients in an effort to maintain their compliance with The Affordable Care Act legislation (ACA) – Employer Shared Responsibility Provision. 

Essential Functions and Primary Duties

  • Communicate/follow-up with clients to obtain non-payroll data necessary for ACA service implementation and assist with ongoing maintenance to keep client data current.
  • Using import templates, perform non-payroll data unloads into ACA tabs of Millinieum3 software. Set up automatic reports and create custom reports as necessary.
  • Use data queries to perform weekly and monthly data audits of all clients enrolled in ACA Service. Analyze reports and work with client to correct any discrepancies.
  • Thoroughly maintain sensitive client data in excel spreadsheets. Perform auditing tasks and track process steps using excel spreadsheets.
  • Create and use email templates and other client communications as necessary.
  • Assist with producing, generating, printing, shipping, tracking, and filing ACA forms with IRS.
  • Provide exceptional customer service to our clients through both phone and email support channels. Receive infrequent inbound calls and make outbound calls as necessary.
  • Answer general inquiries from clients concerning ACA Legislation and report analytics. Provide guidance on data maintenance tasks.
  • Assist the ACA Department in meeting project deadlines and adhere to deadlines set by the Internal Revenue Service and other federal government agencies.
  • Other Duties/Projects as assigned.

Preferred Qualifications

  • Be responsible, efficient, and flexible.
  • Be a self-starting leader who is eager to learn and grow.
  • Have the desire to enhance your professional development.
  • Have strong organizational skills and implement new operating procedures that maintain or enhance the fluidity of the department and ACA Service.
  • Have strong time management skills.
  • Prior payroll experience is a plus.
  • Prior ACA Knowledge is a plus.

Minimum Qualifications

  • Have proven experience in providing exceptional customer service.
  • Be proficient with Microsoft products such as Excel, Outlook, and Word.
  • Have proven ability to communicate technical information to nontechnical audiences.
  • Have a strong ability to be resourceful in identifying, analyzing, and solving problems.
  • Have a solid strength in analyzing reports, researching information, and effectively communicating results found.
  • Have the capacity to perform well despite sudden deadlines and changing priorities.
  • Collaborate seamlessly with team members while also having the capability to work well independently at times.

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