Property & Casualty Insurance - Application Administrator in Kansas City, MO at CBIZ

Date Posted: 5/1/2021

Job Snapshot

Job Description

With over 100 offices and nearly 5,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.   

CBIZ has been honored to be the recipient of several national recognitions: 

•    2020 Best Workplaces in Consulting & Professional Services by Great Place to Work®

•    2020 Workplace Excellence Seal of Approval by the Alliance for Workplace Excellence

•    Top 101 2020 Best and Brightest Companies to Work For in the Nation

•    2020 Healthiest 100 Workplace in America

•    2021 Top Workplaces USA

CBIZ Benefits & Insurance Services is a division of CBIZ, Inc., providing benefits consulting, HRIS technology, payroll, human capital management, property and casualty, talent and compensation solutions, and retirement plan services to organizations of all sizes. CBIZ is ranked as a Top 20 Largest Broker of U.S. Business (Business Insurance Magazine) and a Top 100 Retirement Plan Adviser (PLANADVISER).

Essential Functions and Primary Duties

  • Provide operational and functional support for the Application.
  • End user support and training
  • User administration (adds, removals, changes)
  • User role definition and configuration
  • Manage and modify application configurations
  • Manage and modify systematic workflows and business processes
  • Functional support for third party integrations
  • Reporting configurations and support
  • Coordinates and tests application upgrades
  • Application and business process testing
  • Monitors key system processes
  • Documents/works with SOX compliance
  • Product Expertise and Application Vendor interaction
  • Stays up to date on vendor product roadmap and upcoming enhancement
  • Maintains relationship with vendor support organization
  • Works with vendor and business stakeholders on continuous improvement efforts 
  • Collects business and user requirements
  • Configures, tests, and implements application changes
  • Works with corporate IT to ensure the application adheres to IT General Controls and security standards.
  • Follows formal application change management procedures.
  • Maintains system, business process and end user documentation
  • Supports the onboarding of acquired business entities (data conversion, user onboarding, etc…)
  • Additional responsibilities as assigned

Preferred Qualifications

  • Business process expertise (specific to the line of business)
  • Technologically savvy and curious
  • Ability to manage a workload of operational support and project level work
  • Data Analysis Skills
  • Problem solving skills
  • Detail oriented and organized
  • Interpersonal communication skills
  • Insurance industry experience preferred
  • Detailed understanding of an insurance agency management system preferred (3+ years experience)
  • Property and Casualty insurance experience

Qualifications Required

  • Bachelor’s degree preferred 
  • 3 Years of experience as a subject matter expert
  • Must maintain current required licenses and certifications relevant to field of expertise 
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally 
  • Effective customer service skills 
  • Proficient use of applicable technology 
  • Ability to work in team environment as well as independently 
  • Ability to analyze and prioritize multiple responsibilities

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